Updated: February 11, 2025
Effective: February 11, 2025
This Privacy Policy applies only to the Deepiano products and services
provided by Beijing ZhiQu Technology Co., Ltd., including the
corresponding App, Mini Program, and website.
We, Beijing ZhiQu Technology Co., Ltd. (hereinafter referred to as
"we"), respect and protect the personal information of all users
who use our services. In accordance with actual business needs, we will
collect and use your personal information in accordance with laws,
regulations, and this Privacy Policy, and will treat this information with
a high degree of diligence and care. We have formulated this Privacy
Policy and specifically remind you: Please read and understand this
Privacy Policy carefully before using Deepiano and related services, so
that you can make appropriate choices.
This Privacy Policy will help you understand the following:
Purpose of Collection: You need to register an account to
become a Deepiano user and use our services.
Collection Method: User input
Necessary Information Collected: Email address, mobile
number, third-party account login information, etc.
Optional Information Collected: None
Purpose of Collection: Reconciliation with third-party
payment platforms
Collection Method: Provided by third-party platforms
Necessary Information Collected: Apple Pay order
number
Optional Information Collected: None
Purpose of Collection: To diagnose and debug browser,
device, network compatibility, and faults, providing you with better and
more sustainable services.
Collection Method: Automatic collection
Necessary Information Collected: IP address, device type,
access date and time
Optional Information Collected: None
Purpose of Collection: We collect your audio recordings
for piano sound recognition and audio storage.
Collection Method: Automatic collection
Necessary Information Collected: Recording time,
recording data
Optional Information Collected: None
Please be aware that even if you have granted microphone permission, we will only access microphone permissions to obtain recording information when you actively enable the microphone function within the client.
Purpose of Collection: We collect necessary piano
practice data to provide users with evaluation reports and to help us
improve our products.
Collection Method: Automatic collection
Necessary Information Collected: Audio recordings,
practice data, scoring data
Optional Information Collected: None
Please be aware that even if you have granted microphone permission, we will only access microphone permissions to obtain recording information when you actively enable the microphone function within the client.
Purpose of Collection: We collect audio data to provide
audio optimization services.
Collection Method: User submission
Necessary Information Collected: Audio data
Optional Information Collected: None
Entity: Alibaba Cloud Computing Co., Ltd.
Purpose: Storage of user-uploaded audio and practice
data
Personal Information Collected: Audio data, practice
record data
Link: [Alibaba Cloud Privacy Policy]
(https://www.alibabacloud.com/help/en/legal/latest/alibaba-cloud-international-website-privacy-policy)
Some of our services may require you to provide specific sensitive personal information to achieve certain functions. If you choose not to provide such information, you may not be able to use specific functions of the service, but this will not affect your use of other functions of the service. If you actively provide your sensitive personal information, it means that you agree to our processing of your sensitive personal information for the purposes and methods described in this policy.
Sensitive personal information refers to information that, if leaked, illegally provided, or misused, may endanger personal and property safety, and is highly likely to cause damage to personal reputation, physical and mental health, or discriminatory treatment. For example, sensitive personal information includes ID numbers, personal biometric information, bank account numbers, communication content, health and physiological information, etc.
Special Note: If the information we collect cannot identify your personal identity either alone or in combination with other information, it does not constitute personal information in the legal sense; when your relevant information can identify your personal identity either alone or in combination with other information, or when we combine data that cannot be linked to any specific individual with your other personal information, such information will be treated as your personal information and processed and protected in accordance with this Privacy Policy during the period of combined use.
Cookies and similar technologies are commonly used technologies on the internet. When you use our products or services, we may use related technologies to send one or more cookies or anonymous identifiers to your device to collect and store information about your access and use of our products.
We may use cookies or anonymous identifiers for authentication and security purposes to confirm whether you are securely logged into the service or whether you have encountered theft, fraud, or other illegal activities. These technologies also help us improve service efficiency, enhance login and response speeds.
Using such technologies can help you avoid repeatedly filling in personal information and inputting search content.
You can refuse or manage cookies through your browser settings. However, please note that if you disable cookies, you may not be able to enjoy the best service experience, and some services may not function properly. Please understand that we will not use cookies for any purposes other than those described in this Privacy Policy.
We will not share your personal information with any third party without
your consent, unless the shared personal information has been anonymized
and the third party cannot re-identify the natural person from such
information. If the purpose of the third party's use of the information
exceeds the original authorized consent scope, they need to obtain your
explicit consent again.
We will not share your personal information with any other company,
organization, or individual, except in the following cases:
a. Sharing with explicit consent: After obtaining your
explicit consent, we will share your personal information with other
parties;
b. Sharing in accordance with laws and regulations: We
may share your personal information in accordance with legal requirements
or mandatory requests from government authorities;
c. Sharing with authorized partners: Some of our services
are provided by authorized partners. We may share certain personal
information with our partners to provide better customer service and user
experience. For example, third-party companies may need to collect
personal device characteristics and location information for advertising
purposes, and companies using third-party data statistics and analysis
services may need to collect and access personal data for data statistics
and analysis. To provide you with better services, improve technology, and
enhance user experience, you understand and agree that we have the right
to provide your personal information to third-party partners within the
necessary scope. In such cases, these companies must comply with our data
privacy and security requirements. We will only share your personal
information for legal, legitimate, necessary, specific, and explicit
purposes, and will only share the personal information necessary to
provide the service. Our partners are not authorized to use the shared
information for any other purposes.
We will not transfer your personal information to any company, organization, or individual, except in the following cases:
a. Transfer with explicit consent: After obtaining your
explicit consent, we will transfer your personal information to other
parties;
b.
In the event of a merger, acquisition, or bankruptcy
liquidation:
If personal information is involved in a transfer, we will require the new
holder of your personal information to continue to be bound by this
Privacy Policy, otherwise we will require the company or organization to
re-obtain your authorization and consent.
We will only publicly disclose your personal information in the following cases:
a. With your explicit consent;
b. Disclosure based on laws: In the event of legal, legal
proceedings, litigation, or mandatory requests from government
authorities, we may publicly disclose your personal information.
Please understand that in the following circumstances, in accordance with laws, regulations, and national standards, we may share, transfer, or publicly disclose your personal information without prior authorization and consent:
a.
Related to the fulfillment of legal obligations by the personal
information controller;
b. Related to national security and defense security;
c.
Directly related to public safety, public health, and significant
public interests;
d.
Directly related to criminal investigation, prosecution, trial, and
execution of judgments;
e.
For the protection of your or others' life, property, and other
significant legitimate rights and interests, but where it is difficult
to obtain the consent of the individual;
f.
Personal information that you have voluntarily disclosed to the
public;
g.
Personal information collected from legally publicly disclosed
information, such as legal news reports, government information
disclosure, and other channels.
Please note that in accordance with applicable laws and regulations, if we take technical measures and other necessary measures to process personal information so that the data recipient cannot re-identify specific individuals and cannot restore the data, then the sharing, transfer, or public disclosure of such processed data does not require separate notification and consent from you.
Deepiano accounts have security protection features. Please keep your username and password information safe. We will ensure that your information is not lost, misused, or altered through security measures such as encrypting user passwords. Despite the aforementioned security measures, please also note that there is no "perfect security measure" on the internet.
Please protect your personal information properly and only provide it to others when necessary. If you find that your personal information has been leaked, especially if your Deepiano username and password have been compromised, please contact Deepiano customer service immediately. We will take all reasonable and effective measures to remedy the security of your information.
In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee that you can exercise the following rights regarding your personal information:
You have the right to access and correct your personal information, except as otherwise provided by laws and regulations. You can access and correct your personal information through the following methods: If you wish to access or edit your personal profile information in your account.
In the following circumstances, you can request us to delete your personal information:
a.
If our processing of personal information violates laws and
regulations;
b.
If we collect and use your personal information without your
consent;
c.
If our processing of personal information violates our agreement with
you;
d.
If you no longer use our products or services, or if you deactivate
your account;
e. If we no longer provide you with products or services.
You can withdraw your consent and delete your personal information by going to "Me - Privacy Settings - Withdraw Consent and Deactivate Account." You understand and acknowledge that we only collect and use information necessary to maintain the normal operation of the service. If you wish to withdraw consent for this information, you can only deactivate your account and stop using Deepiano. Deactivating your account is an irreversible action. After you deactivate your account, we will delete your relevant information.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and request them to delete it in a timely manner, unless otherwise stipulated by laws and regulations or these entities have obtained your independent authorization. After you delete information from our service, we may not immediately delete the corresponding information from the backup system, but we will delete it when the backup is updated.
As we provide products and services through resources and servers distributed globally, this means that, after obtaining your authorization and consent, your personal information may be transferred to jurisdictions outside the country/region where you use the products or services, or accessed from these jurisdictions.
Such jurisdictions may have different data protection laws or may not have relevant laws. In such cases, we will ensure that your personal information is protected at a level equivalent to that in the People's Republic of China. For example, we will request your consent for cross-border transfer of personal information, or implement data de-identification and other security measures before cross-border data transfer.
We will only retain your personal information for the period necessary to achieve the purposes described in this Privacy Policy (unless otherwise required by law). For example, information you post, comment on, or collect will be retained during the period when you have not withdrawn, deleted, or deactivated your account. Due to applicable laws and security technologies, we may not be able to immediately delete the corresponding information from the backup system. We will securely store and further process this information in isolation until the backup can be cleared or anonymized.
We may update this Privacy Policy from time to time. Any updates will be marked and published on this page. Except for significant changes required by laws, regulations, or regulatory requirements, the adjusted or changed content will take effect 7 days after notification or publication. If you continue to use our services after the Privacy Policy has been adjusted or changed, we believe that you have fully read, understood, and accepted the modified Privacy Policy and are bound by it.
For significant changes, we will also provide more prominent notice (including, for some services, sending notifications via pop-ups to explain the specific changes to the Privacy Policy).
Significant changes referred to in this policy include but are not limited to:
If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you believe that your personal information may have been compromised, please contact us via:
Email: service@deepwav.ai
We will review the issues involved as soon as possible and respond within 15 working days after verifying your user identity.